For WATER EMERGENCIES after hours, call 250-868-5737.
If you wish to be emailed about future Water Quality Advisories, please send your email address to firstname.lastname@example.org .
The BMID Administration Office will not be accepting walk-in traffic and will be closed to the public due to the COVID-19 crisis. As we provide an essential service, this measure has been taken as a safety precaution to reduce exposure to our Staff and keep them healthy so they can continue to perform their duties.
BMID Staff and Crew continue to work behind the scenes to keep our water service intact and safe. Emergency services for leaks or repairs will continue to be available, however some non-essential operations will be reduced.
BMID Administration Staff will continue to answer your calls at 250-765-5169 from 8:00am–4:00pm, Monday through Friday. If you have business of an urgent nature, individual appointments can be arranged.
Customers can still pay their bills in various ways:
- Make payments online through their financial institution.
- Mail a cheque, or drop off a cheque through our mail slot.
- Please do not put cash through the mail slot.
- Pre-Authorized payment forms are available on our website (see tab, Forms & Guidelines)
If you have been financially impacted by the COVID-19 crisis, we encourage you to call our office at 250-765-5169 to discuss payment arrangements.
The BMID water supply is safe. We continue to chlorinate and treat with Ultra-Violet disinfection, which provides the 2 barriers of protection as outlined in Interior Health’s 4-3-2-1-0 objectives.
Thank you for your understanding.
ALERT: The 2020 Annual General Meeting has has been rescheduled to Wednesday, June 10, 2020 at 7:00 pm. The AGM will be held at the Rutland Centennial Hall, where Social Distancing will be in effect.
See the 'Board of Trustees' tab for more information.