Mission Creek - BMID's Primary Water Source
Water Treatment Plant Site, Clarifiers & Reservoirs
Hadden Reservoir
Graystokes - BMID's largest Storage Reservoir
Fish Hawk Dam & Reservoir
Loch Long Dam & Reservoir
BMID is committed to ensuring that your water remains safe, reliable, and supplied at the highest possible quality.
BILL PAYMENTS
PAYMENTS & HOW TO SIGN UP FOR E-BILLING. Various options are available for bill payments. Payments can be made online, paid directly at the bank, or via cheque, cash or debit at our office.
BMID also offers E-billing. If you would like to have your water bill emailed in the future, please fill out the E-billing Request form. If you would like your bill payments automatically deducted from your bank account, please fill out the Pre-Authorized Payments form. Forms are located under our 'Forms and Guidelines' tab. Feel free to contact us at 250-765-5169 if you have any questions. Our office hours are 8:00 am - 4:00 pm, Monday through Friday. We are closed for all Statutory Holidays.NEWS
BMID - 100 Year Anniversary!
The Black Mountain Irrigation District proudly celebrated their 100 year anniversary in 2020. BMID's Letters Patent was issued by the Lieutenant Governor of British Columbia on November 3, 1920, and since then BMID has been providing water service to the Black Mountain community. BMID has published a book marking this event, relaying the 100 year history of the District. "Black Mountain Gold" is available at the office for $25.00. Costs have been kept low due to donations from our generous sponsors (Suppliers, Consultants, Contractors etc). We appreciate their contributions to our Community!++++++++++++++++++++++++++
Sign up for our new Voyent Alert Notification Service: Details Below
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Annual Sprinkling Regulations:
Kelowna’s four major water utilities have adopted the same year-round, assigned day outdoor watering restrictions for their customers.
Under the current ‘normal’ conditions, odd numbered addresses may water on Tues/Thurs/Sat and even numbered addresses may water on Wed/Fri/Sun. No properties are to water on Mondays. Odd or Even properties are identified by the street address (i.e. the side of the street that you live on), and in the case of stratas, those units with individual services should conform to the odd/even regulations.
Automatic underground irrigation systems may run between 12am (midnight) and 6am. Manual sprinklers and watering by hose (hand watering) may occur between 6am and 10am, and 7pm and 12am up to three days per week on the assigned day.
For a copy of the city-wide Kelowna Coordinated Drought Plan / Stages for Water Use Restrictions, click here.
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VOYENT ALERT!
Sign up for our new VOYENT ALERT! service
BMID has recently adopted a new alert service called Voyent Alert! This service allows us to send emergency & service disruption notifications based on your home address. These message can be sent via text message, voice call, email or any combination of the listed methods.
If you would like to receive the notifications relevant to your home address, please contact the BMID office at 250-765-5169 or info@bmid.ca and provide us with the information needed to sign you up.
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Annual District System Flushing:
Crews perform annual water main flushing throughout the District from April to October, between the hours of 7:30 a.m. and 3:30 p.m., Monday through Friday.
System flushing is required to ensure optimum water quality and removes any sediment deposits that may accumulate over time. Watch for BMID Road Signs in your area during flushing periods.
Customers of Black Mountain Irrigation District are advised that during these periods, you may experience lower than normal water pressure and some temporary discoloration when crews are working in your area. To avoid any inconvenience, please check your water clarity prior to use. If you experience discoloration, run your cold water taps until the water runs clear.
For any further information, please call the BMID office at 250-765-5169.
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Service Connection Works:
At various times during the year, our crew locates domestic service connections and assesses their condition. These locates will assist BMID in being prepared in the event of a water leak at your home. If you see a crew member on your property, they are there to locate the property's shut off valve. The valve is situated at the property line shown on the legal survey, and is part of BMID's infrastructure.
If the assessment shows that immediate repairs are required, the crew may decide to proceed with the repair and may not be able to provide advance notice. Please remember that this work is for your benefit. We appreciate your patience during this process.
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LEARN ABOUT WATER CONSERVATION:
BMID IS A PROUD MEMBER OF THE WATER SUPPLY ASSOCIATION OF BC:
BMID WATER OPERATORS ARE CERTIFIED THROUGH THE ENVIRONMENTAL OPERATORS CERTIFICATION PROGRAM:
