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Water Quality
Development Info

ALERTS:

For WATER EMERGENCIES after hours, call 250-868-5737.

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UPDATE:  EFFECTIVE SEPTEMBER 30, 2021, BMID WILL RESCIND THE DROUGHT STAGE 1 ADVISORY AND REVERT TO REGULAR WATERING REGULATIONS. 

For a copy of the Kelowna Coordinated Drought Plan / restriction measures, please click here.

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For our 2021 CUSTOMER SURVEY RESULTS, click here. 

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COVID-19 PRECAUTIONS:

The BMID Administration Office is open to the public. 

Public safety measures in place:  

  • Enhanced daily cleaning/disinfection of high traffic and high touch areas 
  • Hand sanitizer readily available to visitors 
  • Plexiglass barriers installed at customer service points  
  • Physical distancing signage
  • Visitors limited to three at a time in the office lobby.
  • Masks are required to enter the office. 

Ratepayers are asked to avoid non-essential visits to the Office and are encouraged to make their payments in the following ways whenever possible:  

  •  Make payments online through their financial institution.  Payments can also be made in person at your bank if you provide your bill stub. 
  •  Mail a cheque, or drop off a cheque through our secure mail slot. Please do not put cash through the mail slot.
  •  Pre-Authorized payment forms are available on our website (see tab, Forms & Guidelines).

BMID Administration Staff will continue to answer your calls from 8:00am–4:00pm, Monday through Friday. Individual appointments can be arranged for development issues.

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BMID is committed to ensuring that your water remains safe, reliable, and supplied at the highest possible quality.

BILL PAYMENTS

Various options are available for bill payments. Payments can be made online, paid directly at the bank, or via cheque, cash or debit at our office.

BMID also offers E-billing. If you would like to have your water bill emailed in the future, please fill out the E-billing Request form.

If you would like your bill payments automatically deducted from your bank account, please fill out the Pre-Authorized Payments form.

Forms are located under our 'Forms and Guidelines' tab.

Feel free to contact us at 250-765-5169 if you have any questions.

View all options »

2021 Toll Rates »

NEWS

Sign up for Water Quality Notifications:

If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca.

Irrigation Turn OFF Dates:

BMID crews will be turning off Irrigation customers from October 4-8, 2021. Once your line is winterized, please ensure your gate valve is left open to protect the meter. Please call the office if you need to organize a turn-off, 24 hours in advance of your scheduled air compressor rental.

BMID Customer Survey Results:

BMID recently mailed out a Customer Survey. The detailed Results can be found here. The Survey provided us with valuable information and direction for the Board of Trustees and Staff. Overall, BMID is maintaining a positive profile in the community. We thank all of the customers that took the time to respond to the questionnaire.

BMID - 100 Year Anniversary!

The Black Mountain Irrigation District proudly celebrated their 100 year anniversary in 2020. BMID's Letters Patent was issued by the Lieutenant Governor of British Columbia on November 3, 1920, and since then BMID has been providing water service to the Black Mountain community. BMID has published a book marking this event, relaying the 100 year history of the District.

"Black Mountain Gold" is available at the office for $25.00. Costs have been kept low due to donations from our generous sponsors (Suppliers, Consultants, Contractors etc). We appreciate their contributions to our Community!

N O T I C E S

Annual District System Flushing:

Crews perform annual water main flushing throughout the District from May to October, between the hours of 7:30 a.m. and 3:30 p.m., Monday through Friday.  

System flushing is required to ensure optimum water quality and removes any sediment deposits that may accumulate over time. Watch for BMID Road Signs in your area during flushing periods. 

Customers of Black Mountain Irrigation District are advised that during these periods, you may experience lower than normal water pressure and some temporary discoloration when crews are working in your area. To avoid any inconvenience, please check your water clarity prior to use.  If you experience discoloration, run your cold water taps until the water runs clear.

For any further information, please call the BMID office at 250-765-5169.

 

Annual Summer Sprinkling Regulations:

July 16, 2021: See our News Release under ALERTS. BMID has moved to STAGE 1 WATERING RESTRICTIONS.  

Kelowna’s four major water utilities have adopted the same year-round, assigned day outdoor watering restrictions for their customers.

Watering Restrictions 1

Under the current ‘normal’ conditions, odd numbered addresses may water on Tues/Thurs/Sat and even numbered addresses may water on Wed/Fri/Sun. No properties are to water on Mondays.  Odd or Even properties are identified by the street address (i.e. the side of the street that you live on), and in the case of stratas, those units with individual services should conform to the odd/even regulations.  

Automatic underground irrigation systems may run between 12am (midnight) and 6am. Manual sprinklers and watering by hose (hand watering) may occur between 6am and 10am, and 7pm and 12am up to three days per week on the assigned day.

For a copy of the city-wide Kelowna Coordinated Drought Plan / Stages for Water Use Restrictions, click here.

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BMID's most recent Newsletter is available here:  BMID Newsletter - March 2021

 

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