For WATER EMERGENCIES after hours, call 250-868-5737.

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If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca .

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COVID-19 PRECAUTIONS:

The BMID Administration Office will not be accepting walk-in traffic and will be closed to the public due to the COVID-19 crisis.  As we provide an essential service, this measure has been taken as a safety precaution to reduce exposure to our Staff and keep them healthy so they can continue to perform their duties.   

BMID Staff and Crew continue to work behind the scenes to keep our water service intact and safe.  Emergency services for leaks or repairs will continue to be available, however some non-essential operations will be reduced.

BMID Administration Staff will continue to answer your calls at 250-765-5169 from 8:00am–4:00pm, Monday through Friday.  If you have business of an urgent nature, individual appointments can be arranged.

Customers can still pay their bills in various ways:

  •  Make payments online through their financial institution.
  •  Mail a cheque, or drop off a cheque through our mail slot.
  •  Please do not put cash through the mail slot.
  •  Pre-Authorized payment forms are available on our website (see tab, Forms & Guidelines)

If you have been financially impacted by the COVID-19 crisis, we encourage you to call our office at 250-765-5169 to discuss payment arrangements.

The BMID water supply is safe.  We continue to chlorinate and treat with Ultra-Violet disinfection, which provides the 2 barriers of protection as outlined in Interior Health’s 4-3-2-1-0 objectives. 

Thank you for your understanding.

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ALERT:  The 2020 Annual General Meeting has has been rescheduled to Wednesday, June 10, 2020 at 7:00 pm.  The AGM will be held at the Rutland Centennial Hall, where Social Distancing will be in effect.  

See the 'Board of Trustees' tab for more information. 

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BMID is committed to ensuring that your water remains safe, reliable, and supplied at the highest possible quality.

Bill Payments


Various options are available for bill payments. Payments can be made online, paid directly at the bank, or via cheque, cash or debit at our office.

BMID also offers E-billing. If you would like to have your water bill emailed in the future, please fill out the E-billing Request form.

If you would like your bill payments automatically deducted from your bank account, please fill out the Pre-Authorized Payments form.

Forms are located under our 'Forms and Guidelines' tab.

Feel free to contact us at 250-765-5169 if you have any questions.

View all options »

View 2020 Water Toll Rates »

THANK YOU from BMID!


BMID wishes to thank Tyson Oland, Isadaya Edzerza, Chuck Brown and Lee from the Okanagan Trail Blazers for their assistance in protecting our James Lake water source. They were able to get through the deep snow on the road to James Lake Reservoir where they removed an RV that had been pushed into the reservoir. See Castanet story on April 30, 2020. The vehicle will be hauled out of the area by BMID as soon as the road becomes passable.







N O T I C E S

Sign up for Water Quality Notifications:

If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca .

 

Annual District System Flushing:

Crews perform annual water main flushing throughout the District from May to October, between the hours of 7:30 a.m. and 4:00 p.m., Monday through Friday.  

System flushing is required to ensure optimum water quality and removes any sediment deposits that may accumulate over time. Watch for BMID Road Signs in your area during flushing periods. 

Customers of Black Mountain Irrigation District are advised that during these periods, you may experience lower than normal water pressure and some temporary discoloration when crews are working in your area. To avoid any inconvenience, please check your water clarity prior to use.  If you experience discoloration, run your cold water taps until the water runs clear.

For any further information, please call the BMID office at 250-765-5169.

 

Annual Summer Sprinkling Regulations:

Kelowna’s four major water utilities have adopted the same year-round, assigned day outdoor watering restrictions for their customers.

Under the current ‘normal’ conditions, odd numbered addresses may water on Tues/Thurs/Sat and even numbered addresses may water on Wed/Fri/Sun. No properties are to water on Mondays.  Odd or Even properties are identified by the street address (i.e. the side of the street that you live on), and in the case of stratas, unit numbers do not apply. 

Automatic underground irrigation systems may run between 12am (midnight) and 6am. Manual sprinklers and watering by hose (hand watering) may occur between 6am and 10am, and 7pm and 12am up to three days per week on the assigned day.

For a copy of the city-wide sprinkling policy, click here.

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Learn About Water Conservation:

Make Water Work Okanagan Water Wise