BMID Staff

Water is an essential service that Black Mountain Irrigation District provides. In an arid climate such as the Southern Interior, the importance of water is magnified. The staff at BMID is committed to ensuring the water remains safe, reliable, and supplied at the highest possible quality. People that work in the water supply industry are very committed and understand the importance of their duties. Our staff has a long history of providing a high level of service to our community. The Board of Trustees works closely with the Administrator and staff to ensure the best possible outcome for operations and customer service.

Staffing consists of: Administrator, Operations Superintendent, Administrative Treasurer, 2 clerical office staff, 11 water distribution and 3 water treatment plant crew.

Our priorities are:

  • First to our existing ratepayers to provide them with a safe and adequate supply of water;
  • to our regulators to make sure we meet all of their requirements for safety, reliability, and sustainability;
  • To provide services to external agencies and persons wishing to do business with BMID, including community groups, local businesses and land developers.


BMIDLOGO

For WATER EMERGENCIES after hours, call 250-868-5737.

++++++++++++++++++++++++++

NOTICE OF ELECTION 2021:

The terms of office for Trustees Colin Day and Sukhpaul Bal expired in 2021.  The advertised period for accepting Nominations was open from April 12, 2021 until April 26, 2021.  During that period, Nomination Forms were received for Colin Day and Sukhpaul Bal, and no others. 

Subsequently, Mr. Day and Mr. Bal have been re-elected by Acclamation for a further three year term.  

+++++++++++++++++++++++++++

COVID-19 PRECAUTIONS:

The BMID Administration Office is open to the public. 

Public safety measures in place:  

  • Enhanced daily cleaning/disinfection of high traffic and high touch areas 
  • Hand sanitizer readily available to visitors 
  • Plexiglass barriers installed at customer service points  
  • Physical distancing signage
  • Visitors limited to three at a time in the office lobby.
  • Masks are required to enter the office. 

Ratepayers are asked to avoid non-essential visits to the Office and are encouraged to make their payments in the following ways whenever possible:  

  •  Make payments online through their financial institution.  Payments can also be made in person at your bank if you provide your bill stub. 
  •  Mail a cheque, or drop off a cheque through our mail slot.
  •  Please do not put cash through the mail slot.
  •  Pre-Authorized payment forms are available on our website (see tab, Forms & Guidelines)

BMID Administration Staff will continue to answer your calls from 8:00am–4:00pm, Monday through Friday. Individual appointments can be arranged for development issues.

If you have been financially impacted by the COVID-19 crisis, we ask that you call our office at  250-765-5169 to discuss payment arrangements.  Smaller, more frequent payments are readily accepted. 

Penalties were waived for the first and second quarters of 2020 to assist our customers financially. 

All outstanding balances are still due and payable in full.  As we are a not-for-profit essential service, all revenue from tolls and taxes must be collected to maintain the cash flow for our organization.

Thank you for your understanding.

+++++++++++++++++++++++++++