Water Definitions and Terminology

Other Local Water Utilities

Black Mountain Irrigation District
Glenmore-Ellison Improvement District
Rutland Waterworks District
City of Kelowna
Regional District of Central Okanagan
Greater Vernon Water
District of West Kelowna

Service utilities in BMID Service Area

Shaw Cable
BC One Call - service for utility locates

Water Supply Organizations

BC Water & Waste Association
OBWB - Okanagan Water Wise
Water Supply Association of BC
Canadian Water & Wastewater Assoc.
American Waterworks Association
USEPA, Water and Groundwater 
Irrigation Association
Irrigation Industry Assoc. of B.C.
Water Environment Federation
American Public Works Association
Groundwater Protection Council
Water Quality Organization
National Groundwater Association
CivicInfo BC
Ministry of Municipal Affairs and Housing - Local Government

Regulations and Guidelines

Drinking Water Protection Act
Interior Health Authority - Drinking Water
Government Publications/Regulations listings

Water Resource Information Links

Ministry of Environment, Water Stewardship Division
Environment Canada homepage
Weather Office in Kelowna
Building Climate Resilience In The Okanagan
Information on Outdoor Water Conservation
Fun & Interesting Water Facts

Health Review: Fresh Water - US Insurance Agents

Make Water Work!


What is in the Water and What does it Mean

Health Canada - Drinking Water Chlorination
Statutes of British Columbia - Health Act
Water Saver Home
Water Saver Landscaping

For WATER EMERGENCIES after hours, call 250-868-5737.


If you wish to be emailed about future Water Quality Advisories, please send your email address to .



The BMID Administration Office will not be accepting walk-in traffic and will be closed to the public due to the COVID-19 crisis.  As we provide an essential service, this measure has been taken as a safety precaution to reduce exposure to our Staff and keep them healthy so they can continue to perform their duties.   

BMID Staff and Crew continue to work behind the scenes to keep our water service intact and safe.  Emergency services for leaks or repairs will continue to be available, however some non-essential operations will be reduced.

BMID Administration Staff will continue to answer your calls at 250-765-5169 from 8:00am–4:00pm, Monday through Friday.  If you have business of an urgent nature, individual appointments can be arranged.

Customers can still pay their bills in various ways:

  •  Make payments online through their financial institution.
  •  Mail a cheque, or drop off a cheque through our mail slot.
  •  Please do not put cash through the mail slot.
  •  Pre-Authorized payment forms are available on our website (see tab, Forms & Guidelines)

If you have been financially impacted by the COVID-19 crisis, we encourage you to call our office at 250-765-5169 to discuss payment arrangements.

The BMID water supply is safe.  We continue to chlorinate and treat with Ultra-Violet disinfection, which provides the 2 barriers of protection as outlined in Interior Health’s 4-3-2-1-0 objectives. 

Thank you for your understanding.


ALERT:  The 2020 Annual General Meeting has has been rescheduled to Wednesday, June 10, 2020 at 7:00 pm.  The AGM will be held at the Rutland Centennial Hall, where Social Distancing will be in effect.  

See the 'Board of Trustees' tab for more information.