Water Definitions and Terminology

Other Local Water Utilities

Black Mountain Irrigation
Glenmore-Ellison Improvement District
Southeast Kelowna Irrigation District
Rutland Waterworks District
City of Kelowna
Regional District of Central Okanagan
Greater Vernon Water
District of West Kelowna

Service utilities in BMID Service Area

Shaw Cable
Telus Telephone company
BC One Call - One call service for utility locates

Water Supply Organizations

BC Water & Waste Association
OBWB - Okanagan Water Wise
Water Supply Association of BC
Canadian Water & Wastewater Assoc.
American Waterworks Association
USEPA, Water and Groundwater homepage
Irrigation Association
Irrigation Industry Assoc. of B.C.
Water Environment Federation
American Public Works Association
Groundwater Protection Council
Water Quality Organization
National Groundwater Association
CivicInfo BC
Ministry of Community, Sport & Cultural Dev - Local Govt Dept

Regulations and Guidelines

Drinking Water Protection Act
Interior Health Authority - Drinking Water
Government Publications/Regulations listings

Water Resource Information Links

Ministry of Environment, Water Stewardship Division
Environment Canada homepage
Weather Office in Kelowna
Building Climate Resilience In The Okanagan
Information on Outdoor Water Conservation
Stream Flow data - real time online
Fun & Interesting Water Facts

Health Review: Fresh Water - US Insurance Agents

Make Water Work!


What is in the Water and What does it Mean

Health Canada - Drinking Water Chlorination
Statutes of British Columbia - Health Act
Water Saver Home
Water Saver Landscaping


If you wish to be emailed about future Advisories, please send your email address to .

For WATER EMERGENCIES after hours, call 250-868-5737.



This article is in response to the high level of concern generated by the CASTANET news article issued on their webpage on January 9, 2020.  With the boiling pot of water and alarmist messaging, the article is misleading the public that there is imminent and dangerous risk from the water in BMID and also that BMID is not properly informing of public of such risk. 

CASTANET stating that BMID has "UNSAFE WATER" is completely untrue and misleading.  

On January 7, 2020, BMID issued a Water Quality Advisory to the media outlets and our sensitive customers list of the planned shut down to repair a leak in one of our transmission mains. We informed the public in the same way that we have in the past for prior water quality incidents.  The leak resulted in the shut down of our Ultra-violet Light Disinfection Facility.  This facility is one of several barriers that BMID has in place to protect the public. It is not the only barrier.

A Water Quality Advisory does not mean there is imminent risk, it means that the water quality has changed and that there may be increased risk.  For this incident, the risk is extremely low.  The watershed is frozen with good water quality at this time.  BMID has weeks of test records from an external lab, Caro Analytical Services, that shows that there is no E.Coli or faecal matter in the water prior to chlorine disinfection.  Chlorine disinfection contact time is longer than 12 hours before water reaches the first customer.  That is approximately 6 times longer than what is required to inactivate Giardia Lamblia (Beaver Fever).

As required by our regulator, Interior Health, this advisory was issued as standard protocol as BMID has one less barrier in place.  It was not issued because there is imminent risk.    Should there be a Boil Water Notice, or a Do-Not-Drink the water notice issued, where we know there is heightened risk, there will be a much higher level of public engagement including more frequent media releases and street signs in our service area as per our standard protocol.

We are very aware of the sensitivities around the supply of water and can understand the concern of the public after reading the CASTANET article.  It is unfortunate that the reporter did not contact senior BMID staff to get the story correct.  Although we continually are upgrading our emergency reporting procedures, it is difficult to have a program that will be able to reach everyone. 

 If you are not on the direct e-mail list for advisories, please submit your e-mail to  to be on the list for when advisories are issued or rescinded. 


Thank you for your patience through this advisory.

Bob Hrasko, P.Eng.