Contact Us

We can be reached during normal working hours between 8:00 am and 4:00 pm Monday through Friday at the BMID District office at 285 Gray Road, Kelowna, V1X 1W8.

By Telephone:
By Fax:
By Email:

 

For EMERGENCIES, we have staff on call to respond to watermain breaks or other related issues.

Please call our after hours number at:

604-815-6051 or
1-888-380-1449

 

"Call Before You Dig"

For locates on services call BC One:

Anyone planning to excavate is required to call BC One Call at least three working days, excluding Saturday, Sunday and holidays, before the excavation begins.

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UNSURE WHO YOUR WATER PROVIDER IS?  Click here and insert your address:

Find your water provider - City of Kelowna

 

Sign up for Water Quality Notifications:  If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca

ALERTS:

For WATER EMERGENCIES after hours, call 604-815-6051 (Toll Free 1-888-380-1449).

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Sign up for Water Quality Notifications:  If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca

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For our 2021 CUSTOMER SURVEY RESULTS, click here. 

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