ALERTS:

For WATER EMERGENCIES after hours, call 604-815-6051 (Toll Free 1-888-380-1449)

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Water Quality Advisory - starting September 27, 2022

Please be advised that the Black Mountain Irrigation District has issued a precautionary Water Quality Advisory for the entire BMID service area, due to a change in water treatment. 

This Advisory has been called due to preventative maintenance work being performed on BMID infrastructure.  In order to perform the work, water will have to bypass the Ultra-Violet Disinfection Facility, which provides treatment for protozoa such as Cryptosporidium and Giardia.  While water may not be treated with UV, the water will still be treated with the clarification process and disinfected with chlorine. 

The Advisory will begin on Tuesday, September 27 when the work begins. The UV facility will be operational by end of day on September 28, 2022.  However, the Advisory must continue until approximately October 5, 2022 when fully treated water (i.e. treated with both chlorination and ultra-violet disinfection) will have dispersed throughout the entire distribution system. BMID will rescind this Advisory once testing results have been reviewed by Interior Health.

Customers affected by the precautionary Water Quality Advisory (such as the elderly, those with young children or infants, those with weakened immune systems or anyone seeking a higher level of protection) may wish to boil their water for at least one minute when using it for purposes such as:

  • Drinking
  • Brushing Teeth
  • Washing fruits & vegetables to be eaten raw
  • Preparing any food
  • Mixing baby formula
  • Making beverages or ice

BMID requests that all customers reduce their water use, especially those using outdoor / agricultural irrigation on September 27 & 28th.  BMID apologizes for any inconvenience this Advisory may cause and appreciates your patience during this time.

If you have any questions, contact Black Mountain Irrigation District office at (250) 765-5169.

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For our 2021 CUSTOMER SURVEY RESULTS, click here. 

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BMID is committed to ensuring that your water remains safe, reliable, and supplied at the highest possible quality.

BILL PAYMENTS


Various options are available for bill payments. Payments can be made online, paid directly at the bank, or via cheque, cash or debit at our office.

BMID also offers E-billing. If you would like to have your water bill emailed in the future, please fill out the E-billing Request form.

If you would like your bill payments automatically deducted from your bank account, please fill out the Pre-Authorized Payments form.

Forms are located under our 'Forms and Guidelines' tab.

Feel free to contact us at 250-765-5169 if you have any questions.

View all options »

2022 Toll Rates »

Secondary Suites:

If you recently received a letter stating that your home has been reclassified as having a Secondary Suite, and disagree with the assessment, you have the following options:

1) If you have no suite of any type, and you feel there has been a classification error, please call BC Assessment at 1-866-825-8322. You can speak to an Appraiser who will ask you questions about your home. They may ask for photos. If they determine you have no suite, they will advise us and we will remove the billing change on your account. If they feel you have a suite, the classification will remain.

2) If your Suite is not actively being used, meaning there are no additional occupants, you may be eligible to sign our Secondary Suite Non-Use Declaration, attached here.

Please read the form carefully before making your decision. The form requires 4 initials and a signature.

NEWS


Sign up for Water Quality Notifications:

If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca.

BMID Customer Survey Results:

BMID recently mailed out a Customer Survey. The detailed Results can be found here. The Survey provided us with valuable information and direction for the Board of Trustees and Staff. Overall, BMID is maintaining a positive profile in the community. We thank all of the customers that took the time to respond to the questionnaire.

BMID - 100 Year Anniversary!

The Black Mountain Irrigation District proudly celebrated their 100 year anniversary in 2020. BMID's Letters Patent was issued by the Lieutenant Governor of British Columbia on November 3, 1920, and since then BMID has been providing water service to the Black Mountain community.

BMID has published a book marking this event, relaying the 100 year history of the District.

"Black Mountain Gold" is available at the office for $25.00. Costs have been kept low due to donations from our generous sponsors (Suppliers, Consultants, Contractors etc). We appreciate their contributions to our Community!

 

N O T I C E S

Preventative Maintenance: Sep 27 - 30, 2022

Water Quality Advisory: Sep 27 - Oct 5, 2022 (approximate end date) - See ALERTS for more info.

We ask that all customers reduce their water use, especially those using outdoor/agricultural irrigation on September 27th & 28th, while BMID performs preventative maintenance in the McKenzie Road area.  We are carrying out scanning works on a large diameter transmission main, which is a high priority project to provide information on the condition of the watermain.  In order to do the scan, the UV Facility will be shut down on September 27th and will be back in operation by end of day on September 28th.  A precautionary Water Quality Advisory has been called due to the UV Facility shutdown, and will be in place until approximately October 5th when UV treated water has been dispersed throughout the distribution system.  The Advisory will be rescinded once our water quality test results have been reviewed.

 

Agricultural Irrigation, Fall Turn-Offs:

Crews will begin turning off Agricultural connections beginning Tuesday, October 11, 2022.   If you have a compressor booked and require a turn-off by a specific date, please call the office at 250-765-5169, at least 24 hours in advance, so we can incorporate your date into the schedule. 

Please ensure your gate valve is opened after your blow-out for proper drainage of the ag meter and line. 

Applications forms for Late Turn-Off Service Requests are available at the office.  The fee is $50.00.  

This process takes approximately 2 weeks to complete due to the multitude of Ag properties in the District.  We appreciate your patience! 

 

Annual Summer Sprinkling Regulations:

Kelowna’s four major water utilities have adopted the same year-round, assigned day outdoor watering restrictions for their customers.

Watering Restrictions 1

Under the current ‘normal’ conditions, odd numbered addresses may water on Tues/Thurs/Sat and even numbered addresses may water on Wed/Fri/Sun. No properties are to water on Mondays.  Odd or Even properties are identified by the street address (i.e. the side of the street that you live on), and in the case of stratas, those units with individual services should conform to the odd/even regulations.  

Automatic underground irrigation systems may run between 12am (midnight) and 6am. Manual sprinklers and watering by hose (hand watering) may occur between 6am and 10am, and 7pm and 12am up to three days per week on the assigned day.

For a copy of the city-wide Kelowna Coordinated Drought Plan / Stages for Water Use Restrictions, click here.

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Annual District System Flushing:

Crews perform annual water main flushing throughout the District from May to October, between the hours of 7:30 a.m. and 3:30 p.m., Monday through Friday.  

System flushing is required to ensure optimum water quality and removes any sediment deposits that may accumulate over time. Watch for BMID Road Signs in your area during flushing periods. 

Customers of Black Mountain Irrigation District are advised that during these periods, you may experience lower than normal water pressure and some temporary discoloration when crews are working in your area. To avoid any inconvenience, please check your water clarity prior to use.  If you experience discoloration, run your cold water taps until the water runs clear.

For any further information, please call the BMID office at 250-765-5169.

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Annual General Meeting & Election:

The Annual General Meeting was held on Wednesday, April 13, 2022 at 7:00 pm at the BMID Office located at 285 Gray Road, Kelowna. 

The 2021 AGM Reporting package, which includes the Audited Financial Statements, can be found here: 

2021 AGM Reporting Package.

The terms of office for Trustees, Al Horning and Gerry Zimmermann, expired in 2022.  The Nomination Period for these positions was previously advertised and has now closed. Nominations were received for Al Horning and Gerry Zimmermann only, and no others. 

Mr. Horning and Mr. Zimmermann were re-elected by acclamation, each for a 3 year term.  

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BMID's most recent Newsletters are available here:  

BMID Newsletter - March 2021 

BMID Newsletter - November 2021

BMID Newsletter - May 2022

BMID Newsletter - August 2022

       

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