ALERTS:

For WATER EMERGENCIES after hours, call 604-815-6051 (Toll Free 1-888-380-1449).

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Sign up for Water Quality Notifications:  If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca

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For our 2021 CUSTOMER SURVEY RESULTS, click here. 

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BMID is committed to ensuring that your water remains safe, reliable, and supplied at the highest possible quality.

BILL PAYMENTS


Various options are available for bill payments. Payments can be made online, paid directly at the bank, or via cheque, cash or debit at our office.

BMID also offers E-billing. If you would like to have your water bill emailed in the future, please fill out the E-billing Request form.

If you would like your bill payments automatically deducted from your bank account, please fill out the Pre-Authorized Payments form.

Forms are located under our 'Forms and Guidelines' tab.

Feel free to contact us at 250-765-5169 if you have any questions. Our office hours are 8:00 am - 4:00 pm, Monday through Friday. We are closed for all Statutory Holidays.

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2024 Toll Rates »

NEWS


Sign up for Water Quality Notifications:

If you wish to be emailed about future Water Quality Advisories, please send your email address to info@bmid.ca.

BMID - 100 Year Anniversary!

The Black Mountain Irrigation District proudly celebrated their 100 year anniversary in 2020. BMID's Letters Patent was issued by the Lieutenant Governor of British Columbia on November 3, 1920, and since then BMID has been providing water service to the Black Mountain community.

BMID has published a book marking this event, relaying the 100 year history of the District.

"Black Mountain Gold" is available at the office for $25.00. Costs have been kept low due to donations from our generous sponsors (Suppliers, Consultants, Contractors etc). We appreciate their contributions to our Community!

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N O T I C E S

Annual Summer Sprinkling Regulations:

Kelowna’s four major water utilities have adopted the same year-round, assigned day outdoor watering restrictions for their customers.

Watering Restrictions 1

Under the current ‘normal’ conditions, odd numbered addresses may water on Tues/Thurs/Sat and even numbered addresses may water on Wed/Fri/Sun. No properties are to water on Mondays.  Odd or Even properties are identified by the street address (i.e. the side of the street that you live on), and in the case of stratas, those units with individual services should conform to the odd/even regulations.  

Automatic underground irrigation systems may run between 12am (midnight) and 6am. Manual sprinklers and watering by hose (hand watering) may occur between 6am and 10am, and 7pm and 12am up to three days per week on the assigned day.

For a copy of the city-wide Kelowna Coordinated Drought Plan / Stages for Water Use Restrictions, click here.

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Agricultural Irrigation Turn-Ons - Spring 2024:

Annual Turn-ons are usually scheduled to begin in the second week of April - the date is weather dependent - if it is still freezing overnight, the starting date may be deferred.  

Early turn-on requests are available from the office after March 15th.  An Early Turn-On request/waiver form must be signed, where the owner will take responsibility for the risk of the meter freezing, along with a $50.00 fee for the separate site visit.  

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Annual District System Flushing:

Crews perform annual water main flushing throughout the District from April to October, between the hours of 7:30 a.m. and 3:30 p.m., Monday through Friday.  

System flushing is required to ensure optimum water quality and removes any sediment deposits that may accumulate over time. Watch for BMID Road Signs in your area during flushing periods. 

Customers of Black Mountain Irrigation District are advised that during these periods, you may experience lower than normal water pressure and some temporary discoloration when crews are working in your area. To avoid any inconvenience, please check your water clarity prior to use.  If you experience discoloration, run your cold water taps until the water runs clear.

For any further information, please call the BMID office at 250-765-5169.

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Service Connection Works:

At various times during the year, our crew locates domestic service connections and assesses their condition. These locates will assist BMID in being prepared in the event of a water leak at your home.  If you see a crew member on your property, they are there to locate the property's shut off valve.  The valve is situated at the property line shown on the legal survey, and is part of BMID's infrastructure.  

If the assessment shows that immediate repairs are required, the crew may decide to proceed with the repair and may not be able to provide advance notice. Please remember that this work is for your benefit.  We appreciate your patience during this process. 

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Boundary Extension Approved - Ministry Notification:

"Notice is hereby given that Order in Council No. 582-2023 was approved and ordered on October 23, 2023, authorizing an amendment to Letters Patent for the Black Mountain Irrigation District, effective from that date.  The authorizing legislative provision is section 679 [amendment of letters patent and reissue of letters patent] of the Local Government Act.

The purpose of the amendment is to extend the boundary for the Black Mountain Irrigation District to include 20 properties totalling 768.45 hectares located in the Central Okanagan East Electoral Area of the Regional District of Central Okanagan.

A copy of the Order in Council and map showing the boundary of the Black Mountain Irrigation District may be viewed or obtained from the Secretary at info@bmid.ca, or in person at 285 Gray Road, Kelowna, V1X 1W8.

This notice is published in accordance with section 780 [publication of letters patent] of the Local Government Act."

Further to the notice above, a copy of the Order In Council and the new Boundary Map can be found here.

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Annual General Meeting 2023:

The Annual General Meeting was held on Wednesday, April 12, 2023 at 7:00 pm at the BMID Office.

The 2022 AGM Reporting Package, which includes the Audited Financial Statements, can be found here:

2022 AGM Reporting Package.    

The 2021 AGM Reporting package, which includes the Audited Financial Statements, can be found here: 

2021 AGM Reporting Package.

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BMID Customer Survey Results: 

In May 2021, BMID mailed out a Customer Survey.

The detailed Results can be found here.

The Survey provided us with valuable information and direction for the Board of Trustees and Staff. Overall, BMID is maintaining a positive profile in the community. We thank all of the customers that took the time to respond to the questionnaire.

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BMID's most recent Newsletters are available here:  

BMID Newsletter - March 2021 

BMID Newsletter - November 2021

BMID Newsletter - May 2022

BMID Newsletter - August 2022

BMID Newsletter - February 2023

BMID Newsletter - September 2023

       

LEARN ABOUT WATER CONSERVATION:

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BMID IS A PROUD MEMBER OF THE WATER SUPPLY ASSOCIATION OF BC:

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BMID WATER OPERATORS ARE CERTIFIED THROUGH THE ENVIRONMENTAL OPERATORS CERTIFICATION PROGRAM:

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